(Hybrid) Branch Manager

Up City Sentosa · 📍 Sleman, DI Yogyakarta · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 20.000.000 per month

Up City Sentosa is seeking a dynamic and experienced Branch Manager to join our team in Sleman, DI Yogyakarta. In this hybrid role, you will be responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. This is an exciting opportunity to be part of a growing company and make a significant impact.

We are looking for a professional who is passionate about delivering excellent service and has a strong background in management. If you are ready to take on this challenge and contribute to our success, we want to hear from you.

The ideal candidate will have a proven track record in branch management and a deep understanding of customer service principles. You will thrive in a fast-paced environment and be able to adapt to changing needs and priorities.

📋 Tanggung Jawab Pekerjaan

  • Oversee daily branch operations to ensure smooth and efficient service delivery.
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  • Manage and mentor a team of staff to achieve operational and sales targets.
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  • Ensure compliance with company policies, procedures, and regulations.
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  • Develop and implement strategies to improve branch performance and customer satisfaction.
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  • Conduct regular performance reviews and provide constructive feedback to staff.
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  • Handle customer complaints and resolve issues in a timely and professional manner.
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  • Maintain accurate and up-to-date records of branch activities and transactions.
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  • Participate in training and development programs to enhance skills and knowledge.

    • 🎓 Kualifikasi & Syarat

  • Bachelor's degree in Business Administration, Management, or a related field.
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  • Minimum of 3 years of experience in branch management or a similar role.
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  • Proven track record of successfully managing teams and achieving sales targets.
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  • Strong leadership and communication skills.
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  • Excellent problem-solving and decision-making abilities.
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  • Proficiency in using office software and branch management tools.
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  • Knowledge of customer service principles and best practices.
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  • Ability to work well under pressure and meet deadlines.

    • 🛠️ Keahlian

    LeadershipTeam ManagementCustomer ServiceProblem-SolvingCommunicationTime ManagementStrategic PlanningConflict Resolution
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