Micro Account Officer

Join Malayan Savings Bank as a Micro Account Officer and play a pivotal role in driving financial growth in Bali's vibrant communities. This position offers a unique opportunity to contribute to the bank's mission of providing accessible financial solutions while leveraging cutting-edge technology and data analytics tools like Salesforce and Tableau. Based in Bali's dynamic cities of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll work closely with local communities to understand their financial needs and develop tailored solutions.

As a Micro Account Officer, you'll be at the forefront of financial inclusion, helping individuals and small businesses access essential banking services. You'll use your expertise in microfinance and community banking to build trust and foster long-term relationships. With a focus on innovation and customer-centricity, you'll have the chance to grow your career in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

• Develop and manage microfinance products and services tailored to the unique needs of Bali's diverse communities.
• Conduct financial literacy workshops and seminars to empower individuals and small businesses with the knowledge they need to manage their finances effectively.
• Build and maintain strong relationships with clients, providing exceptional customer service and support.
• Utilize Salesforce and other banking software to streamline processes, track client interactions, and analyze financial data.
• Collaborate with cross-functional teams to drive the bank's financial inclusion initiatives and achieve key performance indicators.
• Stay up-to-date with industry trends, regulations, and best practices in microfinance and community banking.
• Monitor and report on key performance metrics to assess the effectiveness of your initiatives and identify areas for improvement.
• Foster a culture of innovation and continuous learning within the team, encouraging knowledge sharing and professional development.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Banking, Economics, or a related field.
• Minimum of 3 years of experience in microfinance, community banking, or a related field, with a proven track record of success in driving financial inclusion initiatives.
• Strong understanding of microfinance products, services, and regulations, with the ability to explain complex financial concepts to clients in a clear and concise manner.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build trust and rapport with clients from diverse backgrounds.
• Proficiency in English and Bahasa Indonesia, with the ability to communicate effectively with clients and colleagues in both languages.
• Familiarity with banking software, including Salesforce, Tableau, and other data analytics tools.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Valid certification in microfinance or community banking (e.g., Certified Microfinance Professional, Certified Community Banker) is a plus.

🛠️ Keahlian

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